Terms and conditions

This document, together with any other guidelines, policies or instructions published at www.kuycase.com, constitutes the legally binding agreement (the Agreement) between Nontita Limited – as the service provider (the Service) and you (You) – as a Natural person, who is willing to use facilities provided by the Service expressly for the purpose of entertainment. By accessing the Service, You accept the Agreement and confirm that You (i) fully understand its provisions, (ii) voluntarily agree with them, (iii) are compliant with its requirements.

By using the Service you agree, confirm and warrant that you have reached the legal age required in order to engage in the activities provided by the Service at the jurisdiction from which the Service is being accessed, you are not restricted by limited legal capacity and you are not accessing the Service from jurisdiction from which it is illegal to do so. Notwithstanding the abovementioned the consent of your Parent or legal guardian must be obtained prior to such usage unless you’ve reached the age of legal majority according to the law of your jurisdiction of residence. Without prejudice to the foregoing, certain facilities and features of the Service as well as services provided by 3rd parties will remain inaccessible unless You assert your major status. To become eligible to receive full access to the Service, You agree to undergo a two-staged identification and verification procedure on demand of the Service, including but not limited to provision of personal data, contact details and documents that can be recognized by the Service, as a trusted source for your identity confirmation.

By using the Service you acknowledge and consent to the Service processing your personal data for the purposes of allowing access and usage of the Service and in order to allow participating in activities provided at the Service. Your personal data will be used only to allow you to participate in the activities provided at the Service and for the purposes of carrying out verification procedures in relation to activities at the Service. Your personal data will not be disclosed to any third parties, unless such disclosure is necessary for processing your requests, to carry verification procedures or unless it is required by law. You hereby consent and undertake to inform the Service about changes of the personal data or other provided information. By accepting the Terms, you consent to the Service may inform you about changes on the Service, new services and promotions. You may unsubscribe from newsletter from the Service anytime.

By using the Service you acknowledge and consent that the Service may use and collect cookies. You hereby acknowledge, confirm and agree that cookies may contain information that personally identifies you as user, personal information that the Service store about you may be linked to the information stored in and obtained from cookies. Usage of cookies by the Service might be blocked, however, blocking the cookies have a negative impact upon the usability of the Service or completely restrict access to the Service.

By signing in the Service you confirm (i) You will use the Service for recreational purpose only (ii) You assume full responsibility for any actions performed through your user profile and any consequences of such actions including but not limited to losses or damages in any form or tax liabilities arising from possible benefit acquisition as demanded by the legislation of Your jurisdiction of residence (iii) You have no intent to abuse the Service, its facilities and features, or any other 3rd party service providers involved in standard operation process of the Service (iv) you allow the Service to store and use your personal data in the terms of Privacy Policy for the purpose of standard operation process execution and enhancement of the facilities provided by the Service.

Through the Service, you may purchase items (the “Items”) available at the Service. The Service sustains a right to anytime change the Items available at the Service with prior notice to any of its users.

Subject to your compliance with the Terms and your payment of any applicable fees, you are granted a limited, non-exclusive, non-transferable, non-sublicensable licence to access to and make personal and non-commercial use of the Items. Purchase agreement between the Service and you becomes valid once you confirm the payment using functionalities available on the Service. The transaction might only be executed if you have sufficient amount of funds.

You hereby confirm and acknowledge that when purchasing Items contained in the cases/packs, you will acquire one Item per case/specified number of items according to the description of the pack. Item contained in the case is chosen randomly and automatically by the Service. You hereby acknowledge, confirm and agree that the Item contained in the Case is non-refundable and cannot be exchanged to another Item at the Service. You agree to purchase any of the Items contained in the case and do not have and will not have any claims regarding the process of choosing the particular Item at the Service or regarding the Item contained in the case that you have purchased. You hereby confirm and agree that the price of the case, including Item contained herein, is reasonable and meets your expectations and you are not entitled to claim any compensation from the Service. Any and all Items purchased at the Service are non-refundable.

Any unauthorized transactions within the Service are strictly forbidden. Persons participating in such unauthorized transactions do so at their own risk and hereby agree to indemnify the Service in full against any and all consequences resulting from such actions. You hereby acknowledge that the Service may stop, suspend, terminate, discontinue, or reverse any unauthorized transaction, regardless of when such unauthorized transaction occurred (or has yet to occur). You further agree to indemnify when the Service reasonably suspects, or has evidence of, fraud, violations of the Terms, violations of any other applicable law or regulation, or any intentional act designed to interfere at all with the normal operation of the Site.

You hereby declare that you understand and agree that the Service limits its liability in connection with its usage of the Service: (i) under no circumstances shall the Service or its officers, employees, or other representatives shall be liable to you for any loss or damages of any kind that are directly or indirectly related to the Service; (ii) the usage of, inability to use, or performance of the Service; (iii) any action taken in connection with an investigation by the Service provider or law enforcement authorities regarding your usage of the Service; (iv) any action taken in connection with copyright owners; (v) or any errors or omissions in the Service’s technical operation, even if foreseeable or even if the Service provider has been advised of the possibility of such damages. The Service provider is not responsible for any damage to your computer, hardware, software, or other equipment or technology including, without limitation, damage from any security breach or from any virus, bugs, tampering, fraud, error, omission, interruption, defect, delay in operation or transmission, computer line or network failure or any other technical or other malfunction.

The Service will accept no liability for any facilities and services provided by 3rd party, which are subject to their relevant terms and conditions. Your actions in any 3rd party environment including but not limited to Steam account, as well as the result of such actions remains your exclusive responsibility. Neither will the Service accept liability for users’ abuse of 3rd party services as well as any damages that arise from such abuse nor will the Service accept liability for users’ violations of 3rd party legally protected interests and rights as well as any damages that arise from such violations. Any violation of this Agreement may result in account blocking at exclusive discretion of the Service. This Agreement (i) is subject to unilateral modification by the Service without prior notice (ii) is accepted by You as is, without reservations or exceptions.

When you use G2A Pay services provided by G2A.COM Limited (hereinafter referred to as the "G2A Pay services provider") to make a purchase on our website, responsibility over your purchase will first be transferred to G2A.COM Limited before it is delivered to you. G2A Pay services provider assumes primary responsibility, with our assistance, for payment and payment related customer support. The terms between G2A Pay services provider and customers who utilize services of G2A Pay are governed by separate agreements and are not subject to the Terms on this website.

With respect to customers making purchases through G2A Pay services provider checkout, (i) the Privacy Policy of G2A Pay services provider shall apply to all payments and should be reviewed before making any purchase, and (ii) the G2A Pay services provider Refund Policy shall apply to all payments unless notice is expressly provided by the relevant supplier to buyers in advance. In addition the purchase of certain products may also require shoppers to agree to one or more End-User License Agreements (or "EULAs") that may include additional terms set by the product supplier rather than by Us or G2A Pay services provider. You will be bound by any EULA that you agree to.

We and/or entities that sell products on our website by using G2A Pay services are primarily responsible for warranty, maintenance, technical or product support services for those Products. We and/or entities that sell products on our website are primarily responsible to users for any liabilities related to fulfillment of orders, and EULAs entered into by the End-User Customer. G2A Pay services provider is primarily responsible for facilitating your payment.

You are responsible for any fees, taxes or other costs associated with the purchase and delivery of your items resulting from charges imposed by your relationship with payment services providers or the duties and taxes imposed by your local customs officials or other regulatory body.

For customer service inquiries or disputes, You may contact us by email at [email protected]

Questions related to payments made through G2A Pay services provider payment should be addressed to [email protected]

Where possible, we will work with You and/or any user selling on our website, to resolve any disputes arising from your purchase.

Any 3rd party logo, image or trademark is a property of its legitimate owner. Service logo, trademark and design are property of kuycase.com

The Service is not affiliated with any publisher or developer of any game, including without limitation, Valve Corporation, Counter Strike: Global Offensive, Steam or any other trademarks of the Valve Corporation.